Collection of personal information
“Personal information” (also referred to as “Personal Data” in some jurisdictions) is any information that can be used to identify you or that we can link to you.
We collect, process and use your personal information when you:
- register for an ALIFREADS Account or log into an existing account;
- visit our website;
- order products or content from us;
- access the ALIFREADS Platform or use the ALIFREADS Services; or
- contact us for customer care.
The information we collect is typically related to the product or service you request and include:
- your name and title;
- address and email address;
- the nature of the product or service requested;
- connection and service usage details;
- payment information; and
- related information which we may need to fulfill your request.
Cookies and similar tools
Children under 16 years of age
Users must be at least 16 years old or older to register for an ALIFREADS Account to use the ALIFREADS Services. ALIFREADS does not knowingly collect any personal information from children under the age of 16. If a parent or guardian believes that ALIFREADS has in its database the personal information of a child under the age of 16, please contact us at email@example.com and we will use our best efforts to remove the information from our records.
How we use the information we collect
(a) Managing your ALIFREADS Account
We collect your personal information to: (a) create and manage your ALIFREADS Account; (b) monitor and manage your purchase transactions; including administration; provisioning; billing and reconciliation; verification of your identity, solvency and creditworthiness (c) comply with legal and regulatory requirements and with the competent judicial authorities in each geographical jurisdiction that ALIFREADS operates in; (d) maintain, support and develop the products and services you purchase; and (e) perform statistical analysis. We also use your information to assess risk and detect and prevent fraud. Any fraudulent misuse of your ALIFREADS Account or the ALIFREADS Platform may result in the suspension or cancellation of your ALIFREADS Account.
(b) Organizing contests
From time to time, ALIFREADS may invite you to enter various contests or promotions. If you choose to participate in a contest or promotion, your personal information may be used to administer the contest, such as to determine your eligibility for the contest or to award a prize.
ALIFREADS ’ contests or promotion may be operated with other organizations. This will be identified in the contest rules. The contest rules will additionally identify if your personal information will be shared with the other organization and if so, the purposes for the disclosure and your privacy rights. This data collection and sharing may be necessary for the consideration of your participation.
(c) Sending newsletters and marketing emails
With your permission we also want to provide you with the most up-to-date information about our services, products, and other information that might be of interest to you when using services from ALIFREADS and/or our affiliates and partners.
To offer you more personalized offers and/or special offers, discounts and other information, ALIFREADS may send you newsletters, discounts, promotion codes, and general information about the INHAB WEB SERVICES Company, if you consent. Your consent is not required as a condition of using the ALIFREADS Service, and you may withdraw it at any time.
How we may share the information we collect
We may share the information we collect, including your personal information, with third parties under the following circumstances (including intra-group transfers and transfers to entities in countries that do not provide statutory protections for personal information):
Service providers and business partners. We may share your personal information with our service providers and business partners that perform marketing services and other business operations on our behalf and under our instructions. For example, we may partner with other companies to process secure payments, fulfill orders, optimize ALIFREADS Services, send our newsletters and marketing emails, support email and messaging services and analyze information.
Retailer partners. We may share your personal information with various retailer partners in the country where you live.
INHAB WEB SERVICES Company: ALIFREADS is a brand name which comes under INHAB WEB SERVICES company. Subject to applicable law, we may share certain information about you and your activities on the ALIFREADS platform with INHAB WEB SERVICES company for statistical aggregation, marketing purposes and internal reporting, and to incorporate your data into databases controlled by us for the purpose of providing services revenue and customer analysis and reporting; market and customer use analysis.
You may choose to identify yourself to ALIFREADS by creating a new account or by using a third party identification verification and authentication service supported by ALIFREADS . If you choose to create a new account with ALIFREADS instead of using other credentials supported by a third party identification service, then your account credentials, consisting of your e-mail address and encrypted password, will be stored and processed by INHAB WEB SERVICES.
Protection of rights and other legal purposes. We may share the information we collect, including personal information, with law enforcement or to otherwise comply with any statutory or regulatory requirement or the order of a court or other public authority agency, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
Legal bases for using your personal information
There are different legal bases that we rely on to use your personal information, namely:
Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services and the content available on the ALIFREADS Platform.
If we need to further process (or engage data processors to further process) your personal information, we will let you know if there is a new purpose for that further processing that is not compatible with the notices and consents that we have from you, and we will provide you with any relevant further information.
Third party websites
The ALIFREADS Platform may contain links to websites not owned or controlled by ALIFREADS. ALIFREADS does not have any control over these third-party websites. We encourage you to be aware of these other third-party websites and their privacy statements, as we cannot control and are not responsible for privacy policies or practices of third party websites.
Your choices and your rights
You can unsubscribe or opt-out of receiving marketing communications from us. You can click the “Unsubscribe” link at the bottom of an automatic email. You can also request for deactivation of your ALIFREADS Account at firstname.lastname@example.org
You can change information about your account by connecting to your ALIFREADS Account and modifying the information listed in the “My Account” tab. Some of this information is optional and you are not required to provide it to us, however other information such as payment information is required for ALIFREADS to be able to provide you with our services. You are not required to provide any information to us that is unnecessary to provide the ALIFREADS Services.
Subject to local law, you may have certain rights regarding information that we have collected and that is related to you. We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate.
Consistent with legal requirements and limitations, you can also ask us:
to see what personal information we hold about you;
to erase your personal information;
to port your personal information; and
to restrict our use of your personal information.
Please note that we will likely require additional information from you in order to honor your requests.
If you would like to discuss or exercise such rights, send us an email at email@example.com. Alternatively, you may have a right to complain to your local data protection authority (if one exists in your country).
How to contact us
If you would like to contact us with questions about our privacy or data protection practices, please contact us at firstname.lastname@example.org.
Cookies & Other Tracking Technologies: How We Use Them
We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).
We also use first and third-party cookies. First party cookies are used and controlled by us to provide services for the Services. Third-party cookies are controlled by third-parties, mostly for analytics purposes.
Our Services use the following categories of cookies:
Your Cookie Choices & How to Opt-Out
Most browsers are initially set up to accept HTTP cookies. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies and how to disable existing cookies. For more information about HTTP cookies and how to disable them, you can consult the information at http://www.allaboutcookies.org/manage-cookies.
Controlling the HTML5 local storage on your browser depends on which browser you use. For more information regarding your specific browser please consult the browser’s website (often in the Help section).
Please note, however, that without HTTP cookies and HTML5 local storage, you may not be able to take full advantage of all the features of our Services and some parts of the Services may not function properly.
You can also disable analytics for mobile apps from the settings screen on your mobile device.
Cookies & Tracking Technologies Used on ALIFREADS ‘ Services
The following table sets out details of the some of the individual cookies and tracking solutions we use with our devices, website and applications, including mobile applications, and the purposes for which we use them.
We provide the chart below as a courtesy for all users outside of Germany, but we are not obligated to maintain or update it. We are not responsible for third-party sites and their privacy practices as it relates to opt-outs from tracking activities. The following third-parties that collect information from you on our Services have provided notices that you may obtain information on their policies and practices, and in some instances, opt-out of certain of their activities, as follows:
Analytics and Performance Related
Doubleclick / Floodlight
Google Tag Manager
Analytics and Performance-Related Cookies
Marketing campaign tracking, including installation, registration, purchase (content, subscriptions, credits, KSP packages), sign in, content preview, credit redemption
For any queries in relation to this Cookies and Tracking Technologies Policy please contact us at email@example.com